Terms of Service

These terms apply to companies ("you") using Click Enterprise — the portal and API through which Click Airtime ("we", "us") sends prepaid airtime and data top-ups to mobile numbers in many countries. By creating an account or using the service you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the service.

• Your company must provide accurate details and complete any verification we ask for.
• You decide who on your team has access. Keep sign-in details private and remove access for people who leave.
• You are responsible for everything done through your account, including by your team members and your API keys.

You can send top-ups to the countries and networks enabled for your account. Access to some countries has to be requested and approved first, under Country Access in the portal.

• Top-ups are paid from your company wallet, which you fund in advance — for example by card or bank transfer, or with automatic funding where available.
• Wallet funding is processed by our payment providers, whose own terms may also apply.
• The cost of a top-up is taken from your wallet when the top-up is delivered.

You can send top-ups one at a time, to a list in bulk (up to 500 recipients per batch), or on a schedule.

• You are responsible for the recipient details you enter or upload — the phone number, country, network and amount.
• The price and total are shown before you confirm.
• Top-ups are usually delivered within seconds, but delays can happen for reasons outside our control, such as a mobile network being slow or unavailable.

• Delivered — the network confirmed the top-up.
• Failed — the top-up was not delivered and your wallet is not charged for it. You can retry failed top-ups from the results screen shortly after sending.
• Unconfirmed — the network did not confirm in time, so the top-up may still arrive. We do not send it again automatically. Check History before sending it again, and contact support if it stays unconfirmed.

Scheduled top-ups run at the time you choose and are paid from your wallet balance at that moment. If the balance is too low when a schedule runs, those top-ups fail and are not charged.

• Use the service only for lawful purposes and where its use is legal in your country.
• Do not use the service for fraud, to test stolen payment cards, or to send top-ups to numbers you are not entitled to top up.

To protect you and other clients we apply limits and security checks. We may decline a batch or transaction, and suspend an account, where these terms or our security checks are not met.

API keys give full access to send top-ups from your wallet. Keep them secret, store them securely and revoke any key you think has been exposed. Requests made with your keys are treated as made by you.

All content on the platform — text, logos, software and design — belongs to Click Airtime and is protected by copyright and other laws.

We are not liable for losses caused by incorrect details entered or uploaded by you or your team, or by failures of third-party providers such as mobile networks.

We may update these terms from time to time and will post the new version on this page with its date. If you keep using the service after a change is published, the updated terms apply.

For support or questions about these terms: support@clickairtime.com.