Privacy Policy

• Company and account details — company name, contact person, email address, billing address, and the details of the team members you invite.
• Recipient details — the names and phone numbers you add, type in or upload (for example, a staff list for monthly airtime).
• Transaction details — top-up amounts, the recipient's mobile network and country, wallet balances and funding, schedules, results, and timestamps.
• Technical details — IP address, browser and device information, and activity logs, used for security, fraud prevention and analytics.

• To deliver airtime and data top-ups — single, bulk and scheduled.
• To run the features you use: bulk uploads, contacts and groups, scheduling and optional SMS notifications.
• To show your wallet balance, transaction history, results and reports.
• To process wallet funding and other payments.
• To keep the platform secure, prevent fraud and improve the service.
• To contact you about transactions, account changes and support.

We process information in good faith on the basis of:

• Our legitimate business interests, such as running and improving the service and preventing fraud.
• Legal obligations, such as financial record-keeping and compliance.
• Your consent, for optional features such as personalised SMS messages.
• The need to respond to applicable laws, regulations, legal processes or government requests.

• You (the client company) own and control the recipient data you upload, such as employee phone numbers.
• We act as a data processor for that data and handle it only to provide the services you request.
• You are responsible for making sure you have the right to upload and use your recipients' details.

We do not sell personal data. We share only what is needed with:

• Mobile network operators and top-up partners — the recipient's phone number and top-up amount, so the airtime or data can be delivered.
• Payment providers — to process wallet funding. Card details are entered with and processed by the payment provider; we do not store full card numbers.
• Authorities — where the law requires it.

• Transaction and account records are kept for as long as the law requires (for example, financial regulations).
• Recipient contact details are kept until you delete them or close your account.

We use encryption, firewalls, secure servers and access controls to protect data. You are responsible for keeping your team's sign-in details safe and for removing access for people who leave your company.

• Let your employees or recipients know that their details (such as phone numbers and top-up history) are processed to send them airtime or data.
• Follow the data protection laws that apply in your country when you upload or use personal data on the platform.

Because top-ups can be sent to many countries, recipient data may be transferred across borders. We make sure these transfers are protected in line with the data protection standards that apply in each country.

Depending on the law that applies, you or the people whose data is processed may have the right to:

• Correct or update inaccurate information.
• Ask for personal data to be deleted (subject to legal record-keeping obligations).
• Restrict or object to processing.

Send requests to privacy@clickairtime.com. We aim to respond within 48 hours.

Our rights and obligations under this policy may be assigned to our affiliates as part of a business restructuring — for example a merger, acquisition, sale of assets or by operation of law — and your information may be transferred to the successor.

We may update this policy from time to time and will post the new version on this page with its date. If you keep using the service after a change is published, the updated policy applies.

Questions about this policy: privacy@clickairtime.com or info@clickairtime.com.